The Customer Delivery Drivers Job in Australia at dnata offers a full-time permanent opportunity at Sydney Domestic Airport for qualified MR or HR drivers. The role involves airside driving, delivering aircraft catering, loading and unloading equipment, coordinating with cabin crew, and following strict safety procedures. Applicants can earn approximately $32.49–$35.79 per hour, depending on the applicable licence and agreement rate, with benefits including 5 weeks’ annual leave, free meals, parking and uniforms, training opportunities, and a $2,500 sign-on bonus for eligible employees.
Customer Delivery Driver Job Details
| Job Details | Information |
|---|---|
| Job Title | Customer Delivery Driver |
| Company | dnata catering & retail |
| Location | Sydney Domestic Airport, Sydney NSW |
| Employment Type | Full-time, permanent |
| Industry | Manufacturing, Transport & Logistics |
| Work Area | Airside airport operations |
| Licence Required | MR or HR Driver Licence |
| Airport Credentials | ASIC and Sydney Airport ADA |
| Working Hours | 38 hours per week |
| Roster | 7-day rotating roster |
| Weekend Work | Required |
| Public Holidays | Required |
| Salary | Competitive hourly rates with penalty rates |
| MR Driver Rate | $32.49–$34.47 per hour, depending on applicable agreement rate |
| HR Driver Rate | $33.74–$35.79 per hour, depending on applicable agreement rate |
| Annual Leave | 5 weeks |
| Sign-On Bonus | $2,500 for eligible new employees |
| Parking | Free onsite parking |
| Meals | Free meals |
| Uniform | Free uniform |
The dnata Catering & Retail Australia enterprise agreement lists MR driver rates of $32.49 to $34.47 per hour and HR driver rates of $33.74 to $35.79 per hour for the third year and above, depending on the applicable agreement rate. The current job listing itself describes the position as offering competitive hourly rates with penalty pay. (Fisheries Victoria)
About dnata Catering & Retail
dnata catering & retail is part of the Emirates Group and provides inflight catering and retail services. Its Customer Delivery Drivers are an important part of the airport catering operation, transporting galley equipment and catering to aircraft while maintaining safety, accuracy, hygiene, and service standards. (Dnata Catering Careers)
Customer Delivery Driver Responsibilities
The Customer Delivery Driver works airside and helps ensure aircraft are serviced correctly and on time. Main duties include:
- Operating MR or HR vehicles to transport catering equipment.
- Operating hi-lift trucks when servicing aircraft.
- Loading and unloading catering, carts, ovens, and other equipment.
- Checking completed flights and managing delivery timing.
- Safely guiding and positioning trucks on the tarmac.
- Coordinating with cabin crew during aircraft servicing and handovers.
- Completing basic vehicle checks and reporting defects.
- Identifying and following up on discrepancies.
- Completing administrative documentation and reports.
- Cleaning vehicles, galleys, and service areas.
- Following manual handling, safety, hygiene, airport, and airline procedures. (Dnata Catering Careers)
Customer Delivery Driver Requirements
Applicants need to meet several requirements for this full-time position. A clean MR or HR Australian driver’s licence with at least two years of road experience is required. Candidates must also be able to perform frequent manual handling and work effectively around aircraft and airport equipment. (LinkedIn)
Other requirements include:
- Valid MR or HR licence.
- Valid ASIC.
- Sydney Airport ADA.
- Full ongoing working rights in Australia.
- Ability to work 38 hours per week.
- Availability across a 7-day rotating roster.
- Availability for weekends and public holidays.
- Ability to pass a National Police Check.
- Ability to complete required medical and pre-employment checks.
- Good verbal and written communication.
- Sound numeracy and documentation skills.
- Neat presentation and strong hygiene standards. (LinkedIn)
Skills Needed for the Job
Successful applicants should have strong driving, communication, teamwork, time-management, and documentation skills. Attention to detail is important because drivers must check catering quantities and report discrepancies.
The role also requires a strong focus on safety and hygiene, as drivers work around aircraft, airport vehicles, catering equipment, and cabin crew. Manual handling ability is also an important part of the position. (Dnata Catering Careers)
Benefits of Working at dnata
The Customer Delivery Driver position provides several employment benefits, including:
- $2,500 sign-on bonus for eligible new employees.
- 5 weeks of annual leave.
- Competitive hourly rates.
- Penalty pay where applicable.
- Free onsite parking.
- Free meals.
- Free uniforms.
- 24/7 Employee Assistance Program.
- Career development and progression opportunities.
- Dedicated training.
- Retailer discounts.
- Novated leasing options.
- Wellbeing resources.
$2,500 Sign-On Bonus
Eligible new employees can receive a $2,500 sign-on bonus. To qualify under the provided conditions, employees must commence full-time employment between 1 September and 30 October 2026 and remain employed through 15 January 2027.
The employee must also hold and maintain a valid MR licence or higher, ASIC, and Sydney Airport ADA throughout the eligibility period.
Recruitment Process
The recruitment process may include an interview, health checks, reference checks, criminal history checks, and verification of Australian working rights. Only shortlisted candidates will be contacted.
dnata also states that it values an inclusive and respectful workplace and welcomes applications from people from different backgrounds and abilities.
Disclaimer
The information published on career.1kissasian.co is provided for general informational purposes only. We do not guarantee employment, selection, salary, benefits, or recruitment outcomes. Applicants should verify the latest job details, eligibility requirements, employment conditions, and application information directly with dnata before applying. The employer may change or withdraw the vacancy at any time, and only shortlisted candidates may be contacted.