A receptionist plays a vital role in shaping the first impression of an organization. At ALBA CORP, the Receptionist position is more than just a front-desk role—it is a key function that supports smooth daily operations, professional communication, and a welcoming office environment. This role is ideal for individuals who enjoy interacting with people, managing administrative tasks, and contributing to a positive workplace culture.
About the Company
ALBA CORP is a professional organization based in Dubai, operating within a structured and client-focused environment. The company values efficiency, professionalism, and high standards of service. With a strong emphasis on hospitality and organizational excellence, ALBA CORP provides a stable work setting where employees are encouraged to perform at their best while contributing to a respectful and welcoming office culture.
Responsibilities
Front Desk & Visitor Management
- Greet and assist clients, guests, and staff with warmth and professionalism.
- Handle phone calls, emails, and deliveries efficiently and accurately.
- Maintain a clean, organized, and welcoming reception area at all times.
Administrative Support
- Coordinate meeting room bookings, appointments, and internal schedules.
- Perform administrative duties such as filing, scanning, data entry, and managing office supplies.
- Maintain visitor logs and follow office security and confidentiality procedures.
Office Coordination
- Collaborate with internal teams to ensure smooth daily operations.
- Assist HR or Administration with onboarding tasks, including preparing welcome kits and issuing access badges.
- Support internal events, communications, and team coordination when required.
Customer Service & Communication
- Provide accurate and helpful information to visitors and callers.
- Handle inquiries and concerns calmly and professionally.
- Escalate urgent matters to the appropriate personnel in a timely manner.
Requirements
- Proven experience as a receptionist or in a front-desk administrative role.
- Strong communication skills in English; knowledge of Arabic is an added advantage.
- Proficiency in MS Office Suite (Word, Excel, Outlook).
- Familiarity with CRM systems or booking tools is a plus.
- Excellent interpersonal skills with a friendly and professional attitude.
- Ability to multitask, stay organized, and work effectively under pressure.
- Dependable, punctual, and committed to delivering high-quality service.
Skills
- Strong verbal and written communication skills
- Customer service and interpersonal skills
- Time management and multitasking abilities
- Organizational and administrative skills
- Professional appearance and demeanor
- Attention to detail and confidentiality awareness
Desired Knowledge
- Understanding of front-desk operations and office administration
- Basic knowledge of office security and visitor management procedures
- Familiarity with scheduling systems and internal coordination processes
- Awareness of professional workplace etiquette and hospitality standards
Benefits
- Competitive salary ranging from 3,000 to 3,500 AED per month, based on experience and professionalism
- Work visa sponsorship
- Medical insurance in accordance with UAE labor laws
- 30 days of paid annual leave
- Full-time, on-site work arrangement in Dubai
- Opportunity to work in a supportive, professional, and well-structured organization
