The Medical Receptionist plays a key role in ensuring smooth operations at the Ceremonial Medical Centre in Canada. This on-site position involves greeting patients, managing appointments, handling payments, and providing excellent customer service. It is ideal for individuals who are organized, detail-oriented, and enjoy working in a healthcare environment.
About the Company
Ceremonial Medical Centre is a healthcare institution dedicated to delivering high-quality medical services to its urban community. The centre emphasizes patient care, efficient administrative processes, and a professional, welcoming environment for both staff and clients. The organization values teamwork, accuracy, and exceptional service in all interactions.
Responsibilities
As a Medical Receptionist, your responsibilities will include:
- Greeting patients and directing them to appropriate service areas
- Providing basic information to clients and the public
- Recording and relaying information accurately
- Scheduling and confirming appointments
- Maintaining work records, logs, and clerical files
- Receiving and issuing payments
- Performing general clerical duties, including filing, sorting, and distributing mail
- Answering telephone calls and relaying messages
- Monitoring mobile radio or telephone systems
- Providing directory assistance and performing data entry
- Delivering high-quality customer service
Requirements
Candidates should meet the following requirements:
- Secondary (high) school graduation certificate or equivalent experience
- On-site work availability (no remote option)
- Basic knowledge of computers and technology
- Experience in customer service or administrative roles is an asset
- Ability to work independently and handle repetitive tasks
Skills
The ideal candidate should possess:
- Proficiency in Word processing software, MS Office, and MS Word
- Efficient interpersonal and communication skills
- Organizational and time management skills
- Ability to multitask and work in a team-oriented environment
- Flexibility and adaptability in handling various administrative duties
Desired Knowledge
While not mandatory, the following knowledge is advantageous:
- Familiarity with healthcare administrative procedures
- Experience with data entry and record-keeping systems
- Understanding of appointment scheduling and payment processing in a medical setting
Benefits
- Free parking available for employees
- Opportunity to work in a professional healthcare environment
- Exposure to administrative and customer service skills in a medical facility
- Collaborative team environment that values accuracy and efficiency
