The Waiter role is a customer-facing position ideal for individuals who enjoy working in hospitality and delivering excellent service in a fast-paced environment. This opportunity is listed through Bossjob and is based in Malaysia. The role focuses on creating a welcoming dining experience while ensuring smooth day-to-day restaurant operations.
About the Company
Bossjob connects job seekers with employers across various industries, including hospitality. Through this listing, candidates are matched with hospitality establishments seeking professional and service-oriented waitstaff who can contribute positively to customer satisfaction and team collaboration.
Responsibilities
- Greet and welcome customers in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Deliver orders promptly and ensure customer satisfaction
- Maintain a clean and organised work area
- Assist with table set-up and clearing
- Respond to customer inquiries and resolve concerns professionally
- Follow health and safety regulations and company policies
- Collaborate with kitchen staff to ensure smooth service operations
Requirements
- Previous experience as a waiter or waitress in a similar hospitality setting
- Ability to work efficiently in a fast-paced environment
- Good physical stamina and ability to stand for extended periods
- Flexible availability, including evenings, weekends, and holidays
- Proficiency in English and local language(s)
Skills
- Strong customer service skills
- Friendly and professional demeanour
- Clear communication and interpersonal abilities
- Time management and multitasking
- Attention to cleanliness and organisation
- Teamwork and cooperation
Desired Knowledge
- Understanding of food and beverage service standards
- Familiarity with health, hygiene, and safety regulations
- Experience handling customer feedback and service recovery
- Knowledge of restaurant workflows and coordination with kitchen teams
Benefits
- Opportunity to work in a dynamic hospitality environment
- Development of customer service and communication skills
- Experience in food and beverage service operations
- Collaborative team-based workplace
- Flexible working schedule
